Pre Event forms and Dietary Requirements photographs and video/audio images
All fully paid bookings entitle you to the swim/activity described on the date specified supported by In The Wet Stuff and or third party instructors. Some swims/events include refreshments as described in the specific event description. These are mainly provided by third party food businesses. Or by the purchase of pre made goods. You are responsible for advising of any dietary requirements or allergies. Whilst we will do our best to accommodate requirements we cannot guarantee to fulfil every need. No refunds will be made if you choose to decline or cannot be satisfied with the items on offer.
You will be required to complete a Health declaration (PAR Q) and indemnity form prior to your swim/activity.
Arrival for any event is a declaration that you are fit and well with no injuries or illness.
During any swim/event or swim session ITWS and or any contractor or other person so authorised may take photographic or video/audio footage for commercial and exclusive use of ITWS. These images may produce addition commercial products for ITWS in any format. By participating in the swim or session you grant exclusive rights, without any compensation, to any and all captured images or audio in which you may be recognisable to ITWS any successors or licensees and release them from any liability in perpetuity.
Access and Location Changes
Open water swimming and the weather/sea state is by its nature unpredictable and your flexibility is required.
Start times and locations will be confirmed at least 24 hours before the event. No refunds for missed departures or no shows. You need to ensure you allow enough time to arrive, park and walk to the notified start/briefing point. Access to the swim starts can include coastal paths steep steps/slipways and beaches and extended walks. If you have any doubts about your ability to access swim starts please contact In The Wet Stuff prior to booking.
In The Wet Stuff reserve the right to alter the swim/activity location, direction or exact route/length in response to safety concerns or other issues outside of their control, including but not limited to sea state and weather. This may necessitate you having to travel further or to a new location at your own expense. No full or partial refunds will be given if the swim itinerary changes.
Swim Ability, Wetsuits, Age
Minimum swim ability:
You need to be confident you are able to swim the required distance of the swim you are booking, front crawl at a pace of 30 mins for 1km (fins allowed). If in any doubt please contact us first. If at any time In The Wet Stuff staff/coaches/lifeguards feel you are incapable of swimming the distance or are becoming unsafe to others or yourself you will be required to leave the water or swim a shorter distance. No refunds will be given in this instance regardless of when this decision is made. If you refuse to leave the water when requested you are placing yourself in a position where your continued swimming is on the basis of a member of the public expressing their free will and accept that In The Wet Stuff are no longer responsible for your safety in any way. In The Wet Stuff will facilitate any exit safely. Unless a specific cold water skins session, wetsuits are mandatory unless you can prove ( before the swim and to the satisfaction of In The Wet Stuff) that you are experienced swimming in cold water without one. If you fail to get this authorisation you may not be allowed to swim and no refunds will be given.
All participants to be over 18 years unless agreed by ITWS prior to the event
Refunds and Cancellation
Bookings are non refundable and non transferable.
In The Wet Stuff and its suppliers are not liable for any expenses including but not limited to travel, accommodation or refreshment, incurred due to the late cancellation or re scheduling of the swim/event/activity. If the entire event is cancelled the original ticket price will be refunded in full. Pro rata refunds for partial cancellations. We recommend you obtain appropriate travel/activity insurance.
All swims/events are subject to a minimum number cancellation policy, In The Wet Stuff can cancel a swim/event at short notice if insufficient numbers book to make the swim viable.
If you are unable to attend any swim/event booked due to any reason including, but not limited to Government or local restrictions on travel or any other reason and the swim/event can still proceed you will not receive any refund.