All fully paid bookings entitle you to the swim(s)/activities described on 

the date(s) specified supported by In The Wet Stuff coaches. Some swims may include refreshments as described in the specific swim description. These are mainly provided by third party food businesses, or by the purchase of pre made goods. You are responsible for advising of any dietary requirements or allergies. Whilst we will do our best to accommodate requirements we cannot guarantee to fulfil every need. No refunds will be made if you choose to decline or cannot be satisfied with the items on offer.

ITWS swims/events do not include any arrangements for travel, accommodation or other related services. They are not therefore subject to package travel regulations and all transport accommodation and other services are the sole responsibility of the person(s) booking.

You will be required to complete a Health declaration (PAR Q) and indemnity form prior to your swim.

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During any swim or swim session ITWS and or any contractor or other person so authorised may take photographic or video/audio footage for commercial and exclusive use of ITWS. These images may produce addition commercial products for ITWS in any format. By participating in the swim or session you grant exclusive rights, without any compensation, to any and all captured images or audio in which you may be recognisable to ITWS any successors or licensees and release them from any liability in perpetuity.

Open water swimming and the weather/water state is by its nature unpredictable and your flexibility is required.

Start times will be confirmed at least 24 hours before the event. No refunds for missed departures or no shows. You need to ensure you allow enough time to arrive, park and walk to the notified start/briefing point.
Access to the swim starts can include steep paths, slippery rocks or slipways, steep unmade tracks, rough ground and short scrambling sections. Trips to mountainous areas may include difficult and potentially hazardous terrain. If you have any doubts about your ability to access swim starts please contact In The Wet Stuff prior to booking.
In The Wet Stuff reserve the right to alter the swim location, direction or exact route/length in response to safety concerns or other issues outside of their control. This may necessitate you having to travel further or to a new location (always within 25 mile radius of original) at your own expense. No full or partial refunds will be given if the swim itinerary changes unless items are cancelled.

Minimum swim ability:  

You need to be confident you are able to swim the required distance of any swim described in the trip description in open water and be able to complete any pre swim walking/scrambling sections. If in any doubt please contact us first. If at any time In The Wet Stuff staff/

coaches/lifeguards feel you are incapable of swimming the distance or are becoming unsafe to others or yourself you will be required to leave the water or if on land return to the start point. No refunds will be given in this instance regardless of when this decision is made. If you refuse to leave the water or return when requested you are placing yourself in a position where your continued swimming/activity is on the basis of a member of the public expressing their free will and accept that In The Wet Stuff are no longer responsible for your safety in any way. In The Wet Stuff will facilitate any exit safely. Wetsuits are mandatory unless you can prove ( before the swim and to the satisfaction of In The Wet Stuff) that you are experienced swimming in cold water without one. If you fail to get this authorisation you may not be allowed to swim and no refunds will be given.

Mountain pools rivers, tarns and lochs can be significantly colder than other bodies of water. Some short 'plunge' sessions may allow for non wet suited swimming.

All swimmers to be over 18 years unless agreed by ITWS prior to the swim.

Bookings, including deposits, are non refundable and non transferable.

In The Wet Stuff and its suppliers are not liable for any expenses including but not limited to travel, accommodation or refreshment, incurred due to the late cancellation or re scheduling of the entire experience or elements of. If the entire trip is cancelled  the original ticket price will be refunded in full. If parts of the itinerary are cancelled we will refund on a pro rata basis We recommend you obtain appropriate travel/activity insurance.

All swims/ trips are subject to a minimum number cancellation policy, In The Wet Stuff can cancel a swim at short notice if insufficient numbers book to make the swim viable.